Paper forms WhatsApp approvals Excel trackers
Software that solves real operational problems. GreatRise, a software company in Kuching, Sarawak, designs and develops custom business systems, workflow automation, AI and OCR solutions, and system integrations for organisations with complex operational needs.
If any of these describe your office, there is a practical system that fixes it, and we have probably built one like it before.
Your approval process still depends on WhatsApp and Excel.
Staff enter the same data into several systems.
Quotations take too long to prepare.
Your existing software does not follow your real workflow.
Management cannot see real-time operational information.
Important data is trapped inside PDFs and scanned documents.
GreatRise designs custom software, automates business processes, applies practical AI and OCR, and supports the systems underneath.
Systems built around your workflow
Web and mobile systems designed around how your organisation actually works, for processes off-the-shelf software cannot handle.
Workflows without the busywork
We replace approval chains run on WhatsApp, email, and Excel with workflows that route, notify, and report on their own.
Documents that process themselves
Practical AI applied to real operations: reading invoices and bank statements, answering enquiries, and extracting data from documents.
A reliable foundation
Proven accounting and HR platforms, e-Invoice compliance, and the infrastructure that keeps everything running.
From e-procurement and budget systems to healthcare, membership, school, parking, food ordering, attendance, OCR, and AI automation, GreatRise has experience building practical systems for real organisations.
Project and solution experience delivered for real organisations. Ask us about work relevant to your industry.
AI where it earns its keep: reading invoices and bank statements, answering customer enquiries on WhatsApp and your website, and extracting data from documents your team currently retypes.
We implement and support proven accounting and HR platforms as authorised partners, and build custom software and automation around them.
Accounting and inventory
Powerful financial management and inventory control for SMEs and growing businesses. LHDN e-Invoice ready.
Cloud accounting
Cloud-based accounting for teams that need access from the office, home, or on the road. Built for e-Invoice workflows.
Human capital
Talent management, payroll, and recruitment for Malaysian teams that need clean HR records and statutory compliance.
Free, practical tools to find efficiency gaps, estimate costs, and plan the next systems upgrade.
Assess MyInvois compliance.
Open the toolRun a miniature business. Watch the team and delivery move.
Step Inside the BusinessMatch with Sarawak digital grants.
Open the toolPayment and link generator.
Open the toolFree step-by-step PDFs from our Kuching team. The same playbooks we'd hand a junior engineer on day one, including the pitfalls most tutorials skip.
Yes — custom business software development is our core service. Since 2009 GreatRise has designed and delivered e-procurement, budget management, membership, school, healthcare, attendance, food ordering, parking, and booking systems, plus portals and mobile apps, for organisations across Sarawak and Malaysia.
Business automation means using software and AI to handle repeated work — quotations, invoicing, WhatsApp follow-ups, payroll, and reporting — without manual steps. GreatRise builds custom AI agents and workflows that connect to the accounting, HR, and messaging tools your team already uses, so the work runs itself.
Our AI automation sprints are typically RM 8,000–15,000 for a 2–3 week implementation. The workflow scope, systems, approvals, exceptions, and price are agreed in writing before work starts. Model usage and platform subscriptions are separate running costs. The first step is a free automation audit.
Yes. We build RAG-powered AI chatbots that answer customer enquiries on WhatsApp and your website, trained on your own price lists, policies, and product knowledge. They can draft quotes, book appointments, and hand over to a human when needed.
We are based in Kuching and serve businesses across Sarawak (Sibu, Miri, Bintulu) onsite, plus Sabah and Peninsular Malaysia remotely. Local clients get on-site delivery and support in English, Malay, or Chinese.
We design for controlled access, retention, and audit logs. Private, on-premise AI can keep model processing in your environment, but integrations, logs, backups, and support access must also be reviewed. Data protection depends on the complete workflow and controls, not local hosting alone.
We are authorised partners for Biztrak MSB and Biztrak Online (accounting and inventory, LHDN MyInvois e-Invoice compliant) and FlexHR (payroll and HR with Malaysian statutory compliance). We also automate on top of systems you already run.
Not always. Businesses that have stayed below RM3 million in annual turnover, and are not part of a larger group, are exempt from e-Invoice; the threshold rose from RM1 million with effect from 1 September 2026. Above that, there are three routes: the free MyInvois portal, e-Invoice-ready accounting software such as Biztrak, or API integration into the system you already run.
Share your current workflow, manual process, disconnected systems, or software limitation. GreatRise will help identify a practical solution.
WhatsApp +60 12-889 1144info@gritc.com.myBrighton Square, Kuching
